Term and Conditions

1. Website Use and Access

Our website is designed for golfers of all levels, from beginners to professionals, who seek high-quality golf equipment, apparel, and accessories. By using our site, you agree to:

• Provide accurate and current information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property, including text, images, and logos, which are owned by American Golf Shop.

We reserve the right to modify or discontinue any part of the website at any time. Access may be restricted for users in Asia and select remote areas, as specified in our shipping policy.

2. Products and Services

American Golf Shop offers a wide range of golf-related products, including clubs, clothing, shoes, bags, and accessories. Our product lines cater to men, women, and juniors, with a focus on quality and performance. Key product characteristics include:

• Golf Clubs: Drivers, fairway woods, hybrids, and package sets designed for various skill levels.
• Apparel: Waterproofs, midlayers, caps, hats, and visors made from durable materials.
• Footwear: Ladies and men’s golf shoes, including spikeless options for comfort and traction.
• Accessories: GPS devices, trolleys, balls, and luggage to complete your golfing experience.

All products are described as accurately as possible, but colors and sizes may vary slightly due to display settings. We strive to maintain stock levels, but availability is subject to change.

3. Orders and Payment

When you place an order, you agree to the following terms:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation with order details.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and you must provide valid payment information.
• Pricing and Taxes: Prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors.
• Order Cancellations: Orders can be canceled within 24 hours of placement by contacting our customer service. After this period, orders may be in processing and cannot be canceled.

By completing a purchase, you confirm that you are of legal age to enter into a binding contract.

4. Shipping and Delivery

We ship worldwide, excluding Asia and select remote areas. Our shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS, with delivery in 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs processing or location. International customers are responsible for any customs fees or import duties. We are not liable for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our returns and exchanges policy is as follows:

• Return Timeframe: Returns or exchanges must be requested within 15 days of receiving your order.
• Conditions: Items must be in original condition, unworn, unused, with tags and packaging attached, and accompanied by the original receipt.
• Non-Returnable Items: For health and safety reasons, we do not accept returns on golf balls (once opened), GPS devices (if activated), caps, hats, visors, personalized clubs, or used items.
• Process: Email [email protected] with your return request, including order details and reason. Once authorized, ship the items to our address at 3729 Giraffe Hill Drive, Irving, TX 75062, USA.
• Costs: Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.
• Refunds: Refunds are processed within 3-5 business days after we receive the return and are issued to the original payment method. Store credit is available upon request.

6. User Obligations and Responsibilities

As a user of American Golf Shop, you agree to:

• Provide accurate personal and payment information.
• Use products only for their intended purpose and in accordance with manufacturer guidelines.
• Not resell products purchased from our website for commercial purposes without authorization.
• Comply with all applicable laws and regulations in your jurisdiction.
• Indemnify American Golf Shop against any claims arising from your misuse of the website or products.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of American Golf Shop and protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

8. Limitation of Liability

American Golf Shop strives to provide reliable products and services, but we are not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our products or website.
• Errors in product descriptions or pricing that are beyond our control.
• Issues related to third-party services, such as shipping carriers or payment processors.
• Personal injury or property damage resulting from product misuse, unless due to our negligence.

Our total liability in any circumstance shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We value your privacy and handle personal data in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described therein. We do not sell your data to third parties.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Irving, Texas. We encourage you to contact us first at [email protected] to resolve any issues.

11. Changes to Terms and Conditions

We may update these terms periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Continued use of the site after changes constitutes acceptance of the new terms.

12. Contact Information